LifeTime Fitness Complaints and Reviews

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LifeTime Fitness
Main address: corporate office 55317 Chanhassen MN
, , http://www.lifetimefitness.com/contact_us/index.cfm?strWebAction=email_form&intGroupId=4
  • 171+8 mobile complaints
  • $33.2K claimed losses
  • $186 average
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  • Oct 14
  • Fitness Centers
  • Membership Cancellation Fee
  • 104

I signed up a membership at lifetime in Plymouth and I was told I can cancel in 14 days, because they charged me extra 40 bucks they never give me the documents, they will have to email me and when I got the email I was overcharged and when I called them to cancel the membership I was told I cannot cancel it have to pay for 1 month. I don't qualify 14 days it bc I used to have membership what he... Read more

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  • Oct 10
  • Fitness Centers
  • South Euclid, Ohio
  • Rude Staff
  • 96

I really enjoyed the saleman manager she was very nice and all tho the place is very big and really nice how ever the staff at the front entrance are very rude doesn't greet you and make you feel welcome there at all I was disappointed because customer service what makes a good place where people like to come and enjoy I was so into joining the club but I think I will pass I just hate poor... Read more

Was this review helpful? 2 0

     

  • Oct 09
  • Fitness Centers
  • Cell Phone Policy
  • 131

I walked into a self-ie picture taking at 3:30pm Oct 8, 2014, I was wet (now with underwear on), but was not in the picture, 5 minutes later I brought the locker room attendant that I talk to a lot, Xerxes Aryan Sarfaraz, to that member who had taken the picture. I wasn't in the picture, but what if it was a small child and was in the picture? Another man would probably been unaware and it's... Read more

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  • Oct 08
  • Fitness Centers
  • Gym Membership Cancellation
  • 128

I've been in a battle with Lifetime for months trying to cancel my membership. I had them blocked so they could not keep charging my Amex and they changed the name slightly and continued billing my card. Never experienced anything like this before. I explained that I lost my job and needed to cancel but they wanted me to put the membership on hold. I regret ever dealing with this company and... Read more

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  • Oct 03
  • Fitness Centers
  • Membership Cancellation
  • 1
  • 1
  • 70

I have had health problems for years. Even spent months at a time out of state living in residence facilities where I can be cared for due to my health. I have called lifetime fitness to cancel my membership going on 2 and 1/2 years now and they won't do it over the phone. It's one of the most stressful, senseless wastes of time and money I've ever encountered. Read more

Was this review helpful? 1 0

I wanted to pay for one visit to work out at the lifetime in Centerville, Va to see if it is the right gym for me and the guy in the front desk in his arrogant tone say out loud that it will cost $60 to work out. What a way to attrack new client!!!! Add comment

     

  • Sep 25
  • Fitness Centers
  • Equipment Maintenance
  • 162

I've worked out at many health clubs over the course of the past 30 years. Since being a member at Lifetime, I've visited about a dozen of their facilities. My normal gym is in Overland Park, KS. The weight lifting equipment in that facility is not maintained unless it is obviously broken. Even after pointing out to maintenance staff missing or non-functioning items on various machines, they... Read more

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  • Sep 24
  • Fitness Centers
  • Ann Arbor, Michigan
  • Gym Remodel
  • 113

I have been a member of Lifetime Fitness Troy for over 10 years. I haven't been to the club all summer as I usually run outside. Well, I recently went in and they remodeled it for the worst. They moved the few treadmills that were close to the TV's to the other side far away from the TV and crammed the weight machines so close, that when you are doing leg presses, you can stare right into the... Read more

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  • Sep 24
  • Fitness Centers
  • San Antonio, Texas
  • Gym Membership Cancellation
  • 248

I have been a member for about a year, and due to my schedule, needed to cancel my membership, so I took time off and went in to cancel. I did this in July of 2014. Besides giving me a "hard sell" to keep me from cancelling, I cancelled anyway. They said that it would take a month before the charges would stop. It's been 3 months and a number of calls the last of which, they told me that I... Read more

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  • Sep 23
  • Fitness Centers
  • Las Vegas, Nevada
  • Locker Room Policy
  • 1
  • 1
  • 141

Life Time Fitness in Las Vegas (based in MN) has a NO CELL PHONE policy for the locker room, which they never enforced. I complained July 2014 cell phones pointed at me and others of different ages, and September 2014, Life Time Fitness removed their cell phone policy. Now allowing cell phones to be used at lockers, sinks, and showers area. A BIG THANK YOU TO LIFE TIME FITNESS !... Read more

Was this review helpful? 3 0
 
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