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  • Customers like
    • Location4
    • Equipment2
    • Cleanliness2
  • Customers don't like
    • Lack of customer service6
    • Billing practices4
    • Manager4

  • May 23
  • Fitness Centers
  • Plano, Texas
  • Group Fitness Classes
  • 55
  • REVIEW RATING 4/5

For over ten years i have been a member. I also attend allen's center which is far better managed. As usual, there is a holiday group fitness schedule for Monday. That is less than 48 hours away. The holiday group fitness schedule is NOT posted online yet. Calling the desk, they are totally CLUELESS as usual and have kept me on hold for over 20 minutes. They have no idea where to find or who... Read more

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  • May 12
  • Fitness Centers
  • Washington, Missouri
  • Yoga Classes
  • 2
  • 2
  • 62
  • REVIEW RATING 3/5

The LifeTime I attend have so many classes dedicated to Yoga. It's not the stripped down version of yoga used by many Americans to learn how to stretch either. It's the version that is very religious and tied to the Hindu religion of spirit worship. I'm a Christian and don't expect my religious beliefs to be represented by lifetime but why bring other world religions into my gym? Read more

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  • May 10
  • Fitness Centers
  • Las Vegas, Nevada
  • Membership
  • 158
  • REVIEW RATING 4/5

We have our grandson with us after school and on Saturdays. Upon touring the facility we explained the importance of his membership with us so we could enjoy the facility. They allowed his membership under ours to get us to join then as time passed required his birth certificate and other information then finally not allowing his membership. What makes it worse is he was involved with swimming... Read more

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  • May 09
  • Fitness Centers
  • Houston, Texas
  • Charge
  • 132
  • REVIEW RATING 4/5

Lifetime Fitness charged my card for somebody else's monthly dues, and they are not refunding me until that person provides the payment. We are not blood related, married, or financially obligated in any way yet they're holding my money as if I am responsible for that person's account and will not return it just because I know the person. I'm not even sure if this is legal! I spoke with someone... Read more

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  • May 07
  • Fitness Centers
  • Phoenix, Arizona
  • Billing Department
  • 113
  • REVIEW RATING 4/5

The accounting systems at Lifetime Fitness stink. They made so many big mistakes on our account - erroneously charging thousands of dollars to our credit card- that we told them verbally and in writing not to use our credit card any longer - we would pay by cash. They ignored our direction and charged dues anyway. My husband and I really like our trainer and the nutritionist at the facility,... Read more

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Lifetime requires you pay for an additional 30 days AFTER you cancel your membership. For that simple fact, I will never join again. Add comment

Mike cycle Sunday 8:30 am at pltmouth. The music is too loud it is ridiculous. When asked to turn down he does then back up. It is unbearable. Not to mention the music selection is horrible. Add comment

  • May 02
  • Fitness Centers
  • Manhasset, New York
  • Positive Experience
  • 78
  • REVIEW RATING 3/5

They are the best if you compare them to LA fitness , La FItness hires criminals and corporate really dosnt care about you , I was only person in levitown ny club paying 500.00 a month for personal training and they didn't know how to keep me, the syosett ny lifetime a little costly but worth it ,I am italian american who respects everyone and have to say that la fitness very ghetto compared to... Read more

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Hello, I will like to know what this web page is for. Do we only write here so others would know better or because the corporate can see it and will make changes or a lawsuit can be filled against them. Add comment

I tried to bring in a guest today, he did not have his ID on him and then did not allow either of us inside. Horrible management, rude customer service, and gave zero explanation of their decisions. Cancelled my membership asap. Add comment

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