LifeTime Fitness Complaints and reviews

LifeTime Fitness reviews, LifeTime Fitness complaints, read LifeTime Fitness reviews, find LifeTime Fitness reviews, LifeTime Fitness scam reports
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  • 137 complaints
  • $20,588 claimed losses
  • $150 average
  • 21650 since Jul 14, 2008

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LifeTime Fitness
Main address: corporate office 55317 Chanhassen MN
, , http://www.lifetimefitness.com/contact_us/index.cfm?strWebAction=email_form&intGroupId=4
LifeTime Fitness reviews, LifeTime Fitness complaints, read LifeTime Fitness reviews, find LifeTime Fitness reviews, LifeTime Fitness scam reports
  • 137 complaints
  • $20,588 claimed losses
  • $150 average
Had an experience with LifeTime Fitness?
Submit review ›
137 reviews found
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  • 1 day ago
  • Austin, Texas
  • Horrible Customer Service
  • 6

I would look long and hard at the fine print around any guest passes, additional family members, group plans, and how they function. Not only was I not allowed to even try the gym for the "free week" they supposedly advertise, even though I AM A FULL TIME AUSTIN RESIDENT, I was not allowed to create a family plan with a live-in girlfriend. Surprising that it is more stringent to join this gym... Read more

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  • Apr 12
  • Flower Mound, Texas
  • Cancelled Lessons
  • 10

Lifetime Fitness does not care about their members. They only care about profit, and sorely lack in customer service. I paid for personal swim lessons for over a year to learn swim techniques in order to build stamina/endurance. There were a few quality instructors, but most were mediocre, and didn’t engage themselves in the lessons. There was extraordinarily high turnover of quality... Read more

Was this review helpful? 0 1

  • Apr 11
  • Temple Hills, Maryland
  • Membership Payments
  • 16

I utilized a 2 week trial of Lifetime Fitness in Boca and the ammenities are awesome. I was going to join but then cancelled when I was informed that people under age 30 pay $100.00 per month plus tax and I had to pay $132.00 plus tax so my monthly bill was approximately $142.00. To me, this is complete discrimination. I can see of having a senior citizen or student discount but to state that you... Read more

Was this review helpful? 1 0

  • Apr 10
  • Gilbert, Arizona
  • Membership Charges
  • 29

Life Time is a dishonest company that is stealing fees from its members. I have sent in certified letters, emails and spoken to managers and they still will not cancel my membership. I had to close my bank account to stop the fees from being charged and know they are threatening to send me to collections. I would advise that no person ever become a member of Life Time Fitness. One of the... Read more

Was this review helpful? 1 0

  • Apr 10
  • Dallas, Texas
  • Service Billing
  • 30

I have a college student daughter who used the Life time Gym in Dallas a couple of years ago - after a year she told the gym that she was cancelling her membership - they said OK and she thought that was that - well... the membership fee was charged to our credit card. My husband rarely shows me the statements and although she cancelled - they kept right on charging. After a year - seriously - my... Read more

Was this review helpful? 1 0

  • Apr 02
  • Chanhassen, Minnesota
  • Membership
  • 31

Tonight I brought my daughter to the gym as always and was told I needed to add my 5 year old onto my membership because she was only on her dad's membership. I agreed; however, the member services person who was helping me said I needed my ex to be there as well to add my daughter. I said that was ridiculous because he didn't have a problem adding our daughter to his membership. The man agreed... Read more

Was this review helpful? 0 1

  • Apr 02
  • Addison, Texas
  • Lifetime Membership
  • 2
  • 31

For months I have tried and tried to end my lifetime membership in Dallas... They keep telling me that I will have to come In and physically sign a piece of paper.. I don't even live anywhere near a lifetime fitness gym any longer and they won't stop charging me over 60 bucks a month!.. Pray to God I don't find out who exactly is making this decision.. Because I have spent hundreds and hundreds... Read more

Was this review helpful? 1 0

  • Mar 15
  • Mansfield, Texas
  • Customer Protection
  • 33

Lifetime started enforcing no gym bags on the gym floor at the start of the new year. They say due to theft on the floor. But it's a fact their lockers get broken into on a regular basis and they will not reimburse anything stolen. In fact the GM told me about a theft and joked because the poor guy had $800 cash in his wallet. He said that's his *** fault for carrying that much money. Well I... Read more

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  • Mar 05
  • Bartlett, Illinois
  • Personal Trainer
  • 2
  • 72

Tawnya Block aka Tawnya Noel, a personal trainer at the Orland Park location has been advertising herself to all the men at the club. She has naked pictures of herself posted on the internet and she is crossing the line by telling married men about her pictures. Toilets are not located in the middle of the kitchen for a reason. Not only does she tell men about her pictures, she openly flirts with... Read more

Was this review helpful? 2 1

  • Feb 26
  • Algonquin, Illinois
  • Poor Customer Service
  • 55

Okay, I've been a member a lifetime for 7 years and I've never been treated this poorly!! First off, I ain't a homophobe or anything like that. But there's this guy who lifts there named David Guarino and he has hit on me/made sexual advances towards me on several occasions!!! I've complained to the the managers SEVERAL times and they continue to do nothing about it! They have no interest in the... Read more

Was this review helpful? 1 0
 
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