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2.0 Based on 120 reviews
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  • Customers like
    • Location 6
    • Equipment 5
    • Facility 4
  • Customers don't like
    • Lack of customer service 9
    • Billing practices 8
    • Manager 6
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My wife has been a member for almost 2 years do to the fact of her having Diabetes she has not had the strength to go in over a year but I called about cancelling her membership and they said don't cancel it lit on hold and still every month I get $80.25 taking out of our account and she has not been in over a year just another rip off scam in this world

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My child has a mild disability and was made fun of to the point of tears at camp. When I came to pick her up she burst into tears. The camp counselors had no idea what had happened. I went to the front desk to let them know we would not be returning due to inadequate supervision and they refused to refund me. My other daughter came out of camp crying because a child was pulling down other's pants. The counsellors again had no idea about it.... Read more

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Lifetime fitness in San Antonio rim location is bad. Only a few friendly folks and it's the folks who greet you when you arrive. Thomas de los Santos is stuck up and it shows with the other parts of his staff members. The classes are just as bad as the trainers only think about themselves.

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I cannot believe how unethical Lifetime fitness is. They kept billing me monthly for swim lesson for my kids that I cancelled and refused to refund me $600 for six months. Needless to say, I am cancelling my entire family's membership that we had intended to keep for at least 10 years at $5000 a year. If you treat your customers like S*** they will leave. I will have to cancel using my credit card. The customer service is absolutely... Read more

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Very disappointed with pool service for last few weeks. Not enough staff to open slights . Kids was very upset!!!

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The whirlpool has been under construction for the weekend for what we were told was for a upgrade and now its worthless. The jets Don't have enough pressure to actually be considered a whirlpool, and it doesn't get Hot!!! I actually depend on the whirlpool for after workout relaxation and muscle rebuilding. I spoke with the Gm Rick and was told that it wasnt his call and he has No solution. My money was deducted on the 1st and then on the 2nd a... Read more

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So I felt a little pushed into purchasing a membership here after coming in only requesting for the rates, and a salesman just comes out of nowhere and asks if I'd like to look around, so I do it. After we sit in his office and we are already talking about logistics about memberships. I go ahead and purchase the Diamond membership because I was interested in a tennis club and LifeTime was the only tennis club in a 25 mile vicinity of where I... Read more

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I cannot believe how careless was my local lifetime in the incident. Nobody even bothered telling any members what just happened 3 weeks back. I am talking about the meningitis incident. When it comes to raising rates, I get emails, mails, when trainers is looking for new people they would even call you on your phone but when it comes to such an incident just 2 page info at the entrance and nobody would tell anything. I am glad people heard... Read more

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I have been a member of Lifetime Fitness in Omaha since it has opened and have a lot of the same complaints that never ever get addressed and am getting sick and tired of this. this club has no amenities no razor blades to shave , no shaving cream, no mouthwash, no hair conditioner ,no aftershave lotion , no hair gel , no Q-tips , no Underarm deodorant, no hairspray.....and worst of all it has the very worst Wi-Fi I have ever experienced in... Read more

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In Birmingham AL there were a blood on the floor and they never clean the machines, They say we clean them during night hours but even at 4am all machines are left over sweat from so many days ago Please clean the place because you making all clean people out the door. Read more

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