LifeTime Fitness Complaints and Reviews

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LifeTime Fitness
Main address: corporate office 55317 Chanhassen MN
, ,
  • 162+7 mobile complaints
  • $32.8K claimed losses
  • $194 average
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  • 16 hours ago
  • Beauty Centers and Spas
  • Savage, Minnesota
  • Gym
  • 15

Whatever you do don't join this company in this city or in whatever country you find it in. I have been with Lifetime Fitness for almost 12 years and given thousands and thousands of dollars to this monumentally incompetent company. This company has inhumanly rude and condescending employees, that are very incompetent. I gave 2 verbal notices that I had recently moved and need to cancel, by the... Read more

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  • Sep 03
  • Fitness Centers
  • Outdoor Pool
  • 274

They also wouldn't let guests in on weekends or sunny days during the short summer. What good is a guest pass? Since I have to use 100 words, let me pile on. The machines were filthy, showers had fungus, squash courts were never cleaned. Still not 100, okay rude and nasty personnel that just make it almost impossible to give a notice you are quitting. Take pictures of you handing in the... Read more

Was this review helpful? 3 1


  • Sep 03
  • Fitness Centers
  • Membership
  • 136

Despite emails and my husband going to the club, Life Time Fitness won't let me quit and keep charging fees and not another 100% late fee of $10 on the $10 every month. I quit my membership 4 years ago and they put me on this pseudo membership. Instead of being grateful of 4 full years of $10/month and my not being able to step a foot inside their clubs, they are hassling me and charging late... Read more

Was this review helpful? 2 0

Canceled membership. Kept charging me after cancellation now I have collections threat. Don't sign up there, they are dishonest. Add comment


  • Aug 24
  • Fitness Centers
  • Membership
  • 340

I inquired about 6 weeks ago about membership pricing online. I used to belong to Lifetime Fitness for 2 years in 2003-2004 (Troy Michigan). I have had a foot injury so I have held off going in and talking to a membershup advisor. Swimming would be good, however. It has been a turn-off to recieve sooooo many phone calls and e-mails from them. I felt like I was being stalked. Every weekend... Read more

Was this review helpful? 1 1


  • Aug 19
  • Fitness Centers
  • Colorado Springs, Colorado
  • Illegal Charges
  • 1
  • 1
  • 164

The jekyl hyde operation knew I moved suddenly to Alaska where there was not a gym to be had for 1000+ miles. At this time I feel they took advantage of the situation and are still charging me to this day(knowing I cant go in person)"rejecting e-mails because I chose not to suspend my membership". I have already informed my contacts at the local newspaper & my friends of influence on the... Read more

Was this review helpful? 1 0


  • Aug 18
  • Fitness Centers
  • Virginia, United States
  • Membership Payments
  • 2
  • 2
  • 318

When I took my daughter, a college student just home for summer, to Lifetime for a membership, I did tell Max (a person who established new account for my daughter) that she only uses until end of August. Right there, he could of said that you need to give us a 30-day notice for cancellation. Instead, he said that is ok, just give us a week or so before the month ended. My daughter came to... Read more

Was this review helpful? 6 0


  • Aug 17
  • Fitness Centers
  • Rude Employees
  • 185

Harassment by ladies locker room attendant, to the point I don't want to be there when she is there. After speaking with her supervised when I couldn't take it anymore ; I was told she was going to move up into a supervisor position and they never had complaints before ,was his response. I told him that was not true as others have complaint as well as another employee stated many employees had... Read more

Was this review helpful? 2 0


  • Aug 12
  • Fitness Centers
  • Membership Cancellation Fee
  • 221

This is an outright theft. I initially signed up with my son and at the signup I told them my Son and I will not be able to continue past the end of July. I had specifically requested and the manager was present at the time of signup. They told me they would take care of it and put in a request. They didn't put in the request to cancel as I had initially requested with the manager present. When... Read more

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  • Aug 09
  • Fitness Centers
  • Rochester, Michigan
  • Cancelled Membership Charges
  • 3
  • 3
  • 230

I moved from Michigan to Seattle and found out there are no Lifetime Fitness locations in the area. I called to cancel my membership and they told me they could not do it over the phone. I sent them a mail letter the next day (May 5th) requesting cancelation. Few weeks later I started receiving emails saying that my account is past due. My dad went to the club on my behalf twice. On one occasion... Read more

Was this review helpful? 2 0
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