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Locker Room Review

1.7
Details
1st it was a huge drop in lock room cleanliness now Internet service discontinued in MN. Sounds like a the Lifetime fitness corporation sale is taking its toll on the members.
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Review
#616404 Review #616404 is a subjective opinion of poster.

Staff Review

1.0
Details
Horrible rude employees including "management" although I'm not sure what they manage .......worthless
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Review
#609307 Review #609307 is a subjective opinion of poster.
Reason of review
Poor customer service
Lisa is the manager of the LifeSpa and extremely rude. Several people have had bad experiences with her. She was very rude and needs to remember, she's an employee not a guest. I went in to discuss a matter with the massage therapist and she was listening and very...
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Review
#604555 Review #604555 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
Cons
  • Spa mgr
  • Manager
  • Lisa
Reason of review
Poor customer service
Tags
  • Lifespa Manager

Lifetime Fitness - Personal Training Review from Las Vegas, Nevada

2.9
Details
We just joined, love the club but feel misled. We joined as family of 4. They said my kids when over age 3 can do kids classes. What they didn't say was they need to be 100% potty trained. We were supposed to get 1 free personal training session for my husband and I. What it really was, it was a 55 min sales pitch in an office. My husband said they showed him nothing. We got 300 LT bucks. LT bucks are difficult to use and they expire, we were not told when we joined they expire. Very misleading sales pitch.
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Review
#603815 Review #603815 is a subjective opinion of poster.
Service
Lifetime Fitness Personal Training
Reason of review
Not as described/ advertised

Lifetime Fitness Membership Review

Was in Huston for a month the sales man Ryan had promised me that the cancellation of the member ship would happen as soon as I joined mainly because there is no lifetime fitness anywhere close to where I live!! They have been charging me 120$ for 7 months now. I would not recommend this gym to anyone ever!!
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Review
#603552 Review #603552 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
Reason of review
Problems with payment

Wifi Review

1.0
Details
Over 179 per month and no wifi ?
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Review
#603389 Review #603389 is a subjective opinion of poster.

Lifetime Fitness in Columbia, Maryland - Poor Customer Service

1.0
Details
I signed up for a membership for the summer so I could use the pools with my family. Specifically put an end date on the form to avoid any issues. Didn't work, charged me after the end date and I called to pay the 1 month extra. Customer service rep said as of 11/1/14 my account would be terminated, as of 3-2-15 I am still being charged a $15 monthly fee, trying to cancel this membership is harder than trying to get out of the mob. Nobody is available to answer a question, and nobody seems to know what's going on. I will NEVER go back to Lifetime Fitness.
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Review
#602319 Review #602319 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
Cons
  • Lack of customer service
Reason of review
Problems with payment

Lifetime Fitness - Spinning Class Review from Nashville, Tennessee

5.0
Details
Spin Cycle teacher Becky B. Is very rude and disrespectful. She brings her personal problems to class and make statement like leave your problems & dirty laundry at that door before you enter my spin class. She has been cutting her 90min. cycling classes short every Wednesday. She seems to not care how she teaches the class anymore. She's getting off her bike during class and doing a lot of walking around more so than teaching.
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Review
#600696 Review #600696 is a subjective opinion of poster.
Reason of review
Poor customer service

Lifetime Fitness in Centennial, Colorado - Horrible, Rude Customer Service

2.3
Details
Ridiculous and antiquated cancellation policy that is intended to make it as difficult as possible to cancel or change your membership. When I moved recently for work, I tried to call and cancel my membership. I was told I could not cancel my membership online or over the phone and was required to physically go into a facility or send a certified letter to cancel the membership. When they "misplaced" my letter, I called their corporate office to complain and was told, "You signed a legal document specifying these terms and we've had this policy for 22 years." Nice.
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Review
#600187 Review #600187 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
Pros
  • Location
  • Equipment
  • Cleanliness
Cons
  • Billing practices
  • Lack of customer service
  • Arrogance
Reason of review
Poor customer service
Loss
$250
Preferred solution
Full refund
Tags
  • misleading

Lifetime Fitness - *** Company Ever

4.0
Details
I worked for this company. My boss lied to me about the pay and denied it when I confronted her about it. I was making more money at my other job and apparently they were desperate for someone. I spoke with the GM and she acted as if I was ***, said "its ridiculous" for me to say that. Do not give your business to these *** people. The management is terrible. They never even had me do the training that is required. Its not a surprise 5 people quit within a 2 week period. Don't ever go here. Disgusting people
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Review
#598483 Review #598483 is a subjective opinion of poster.
Pros
  • Cleanliness
Cons
  • Manager
  • Management
Reason of review
Not happy with anything.