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1.0
Details
Son is a couple of months away from 12 yr birthday, has been working out with us (empty gym at night) and tonight was accosted by trainer as he walked up stairs to gym. Has been no problem for last 4 months but tonight was big issue. new trainer with attitude. seems...
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1 comment
Anonymous
#947622

Did you realize that you have to be 15 or older to use the weight room? Maybe that's why your son was "accosted."

Review
#568323 Review #568323 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
Reason of review
Poor customer service
Loss
$1200
Tags
  • declining company

Employees Review

Overall a bunch of arrogant people who only have profits in mind and that is all. Customers don't matter.
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Review
#567494 Review #567494 is a subjective opinion of poster.
Reason of review
Poor customer service
I called them on phone to ask a billing question and was told, “Can you make this short?" Really. I rarely write reviews and if I do they have always been good. Lifetime Fitness in Collierville is such an awful company I thought I'd warn others that are thinking of...
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Review
#566058 Review #566058 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
Reason of review
Problems with payment
Loss
$2000
Preferred solution
Full refund
Tags
  • Collierville Fitness

Swimming Pool Review

Customers are cheated. Plymouth lap pool is constantly in use for swim Classes and members do not get any time Slots and the staff and even the Ceo Does not care. They use members money to build and maintain the facilities while they double dip and rent the pool out as well. A bunch of cheats.
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Review
#565676 Review #565676 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Lifetime Fitness - Membership Review from Saline, Michigan

1.8
Details
They charge a hidden fee of 150 to cancel, which they make you go in to sign for. What's worse is the rude staff, who are afraid to confront the out of control minority's throughout the building. And, it's gross. The cleaning staff is no good either
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Review
#564218 Review #564218 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
Reason of review
Problems with payment
I was diagnosed with a back problem that required surgery so I put my membership at LifeTime Fitness in Florham Park, NJ on hold at a reduced monthly fee. 1 month later I cancelled my membership but LifeTime continued to bill me for several months. I made a trip to...
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1 comment
Anonymous
#928445

Cancelled my membership in November 2014. The "salesman" I talked to asked if I would like to put my membership "on hold" for $10 a month in case I decided to reconsider, and I said no.

January 2015, after the membership was supposed to be cancelled completely, I found a charge on my credit card for Lifetime Fitness for $10. I called to inform them of the mistake, and was told I would need to talk to someone "higher up". Of course this person was unavailable. I now rank this company up there with Time Warner in terms of unscrupulous business practices, continuing to charge customers after they cancel their membership.

Also found another erroneous charge on my credit card around the same time for some online payment processor, I'm guessing for a *** site membership. Now it's possible that my credit card number was stolen online and used by someone in a foreign country, but I have to admit that the timing is a bit suspicious, as I haven't used this card for any online purchases in over a year. It's a nice gym, but way overpriced, and apparently managed by criminals who think that their members are rich idiots who won't notice if they skim a little bit of money out of their credit cards. I'm not rich, but I do have excellent credit and I am extremely vigilant when it comes to monitoring my credit card charges.

Attention Lifetime Fitness: you won't ever get another dollar out of me. I've since reported the fraudulent charges and changed my credit card number. And in the future, I will be warning people I know to NOT do business with you, since you don't even have the common decency to honor a customer's request to cancel their membership. Consider yourself blacklisted from any future business I might have done with you.

And if you even attempt to charge my credit card again, I will not hesitate to dispute the charge and report you and the employees involved. Your *** overpriced yuppie gym can burn to the ground for all I care.

It's funny, if I stole $10 in merchandise from your establishment, I would be considered a criminal and be facing time in jail. You steal $10 from me, and write it off as a "billing error". ***.

You're no better than a common petty thief. *** off and go to ***.

Review
#564181 Review #564181 is a subjective opinion of poster.
Service
Lifetime Fitness Customer Care
Reason of review
Poor customer service
I've been a member at lifetime since 2011 and I was happy with the club for the first few months. However, I have witnessed some things that have really shocked me. First of all, I am a female- however, my boyfriend said it's just as bad in the men's locker room too....
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7 comments
Anonymous
#1632366

Is there a sauna and steam room in the men's locker room. Does it also have a hit tub?

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Review
#558884 Review #558884 is a subjective opinion of poster.
Service
Lifetime Fitness Sanitary Conditions
Reason of review
Poor customer service
Tags
  • Dirty Club
1.0
Details
LifeTime Berkley Heights, NJ caters to many haters and racists bigots that hate Arabs alike and gays. Their staff geared and programmed to fuel hate and bigotry propaganda style similar to what Natzi did to the Jews. Those who complained get targeted threated and will...
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3 comments
Anonymous
#902776

CEO of LifeTime Fitness targets people inline with " WholeFood, Bloomingdale.." see video clip:

http://finance.yahoo.com/video/lifetime-fitness-undervalued-ceo-223000932.html

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Review
#558420 Review #558420 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
Reason of review
Poor customer service
1.0
Details
LifeTime Berkley Heights, NJ caters to many haters and racists bigots that hate Arab alike and gays. Their staff geared to fuel hate and bigotry and if you complain they will gang up on you and harass you, follow your every move in the GYM. it reminds me as a...
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Review
#557879 Review #557879 is a subjective opinion of poster.
Reason of review
Poor customer service

Lifetime Fitness - Sales Department Review from Westerville, Ohio

I disputed a payment with my bank because the wrong etic and lack of knowledge of their own rules from the sales department. They try to assest anotheir payment without my authorization wrong wronggg if i could think could go one time now i know they dont work right and honest making the company look baddd and not the place they try to sell
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1 comment
Anonymous
#899633

I was told by a friend David Hill that we both know the owner of Lifetime Fitness having met him in the late 1980ss when he was an assistant manger of some type at the St Louis Park Sports and Health Club. The young man at the time had many goals and dreams and it appears most have come true.

In all honesty I do not remember the gentleman.

From what Mr. Hill has related to me I am not supervised at neither the number of the complaints nor the consistent theme. Mr. D.B.

Hill related to me money seemed to be the overriding consideration in this gentleman's life. Caveat Emptor

Review
#555280 Review #555280 is a subjective opinion of poster.