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2.6
Details
Location: 10642, S memorial Drive, Bixby, OK 74133 1.On 08/26/14, I was charged $ 552.00 for enrollment in Team Fitness; I had already canceled my enrollment within the 72 hour window. 2. Charged$1380.00 on 09/30/2014: NO EXPLANATION GIVEN FOR THIS CHARGE. 3. Visited...
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Review
#554741 Review #554741 is a subjective opinion of poster.
Product
Lifetime Fitness Facility
Pros
  • Location
Cons
  • Billing practices
  • Lack of custome service
Reason of review
Problems with payment
Loss
$1932
Preferred solution
Full refund

Lifetime Fitness - Membership Review

Canceled my membership in October but I am STILL being charged & when I went to the club to straighten things out I was told there was only ONE woman who could help me Laura Fricano whom I have called every single day & she has never returned my call. The employees in this company are all crooks & I am in the process of filling a grievance with their corporate office in Minnisota. What kind of leader within a company can't even be bothered to call back a paying customer, obviously a worthless one.
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Review
#554434 Review #554434 is a subjective opinion of poster.
Service
Lifetime Fitness Membership

Lifetime fitness in Orland Park, Il

1.0
Details
My cousin came back from a campaign from Irag and was on leave here for two weeks. He asked Lifetime if he can pay for two weeks to work out while on leave. Lifetime told him that they do not support military personnel while on leave and he needs to buy a full membership. I took him to Cardinal fitness in Homer Glen and they let him work out for free for the two weeks. Lifetime should be ashamed- I will never support them. Lifetime owners should know that if it wasn't for the military then they would not be in business
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Review
#553995 Review #553995 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Other Product Review

2.2
Details
Terrible billing practices . Very frustrated and depressed workers . Don't want to help and not even try to help ! Awful treatment . Only thing they want you to pay pay for their nonsense services
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Review
#553526 Review #553526 is a subjective opinion of poster.

Lifetime Fitness in Houston, Texas - Instructor calling out on people

Lifetime Lake Houston Pkwy. Houston, Tx. - I feel so hurt and confused to the way I was treated by one if the Barbell Instructors who calls people out when they are doing a form wrong and does it in a rude way. He called me out one day and yelled my name three times as I was doing a full body push up and said I need to get on my knees because my elbows were not in enough I said no I like doing the full body push-up and I will work on my elbows more. I told me what I needed to do was to get my big ego out of my head. I was shocked and told him I did not have a big ego and I come here everyday to better my health and self esteem and to lose weight. I said I will never come back to one of his classes again. I reported to management and will also write a letter to the board of Lifetime. Cindy.
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1 comment
Anonymous
#902369

They built palaces around America that harbors bacteria and fungus and staff are not so educated!!

Review
#553421 Review #553421 is a subjective opinion of poster.

Lifetime Fitness - Swimming Pool Review

Rochester hills MI, called for confirmation of swimming pool to take mi kid (he's been waiting all day for that), they told me pool is open, we got there, took a shower then went to pool and it is closed for classes. I tried to complain and I just get an " I'm sorry", sad to see my son crying for what he's been waiting all day long and from the girl in pool, front desk lady to the man in suit saying only sorry.... But when new month comes they are ready to charge my account.....
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Review
#551295 Review #551295 is a subjective opinion of poster.

Lifetime Fitness - Personal Training Review

One way street. This company opened a new laguna Niguel location. Apparently, their billing practices never changed. I wish I saw this website prior to signing up with this company. All the posts herein are spot on correct. Additionally when it comes to lifetime delivering on promotions, promises, LT climb bucks (their Monopoly money) AND BEING synced with its employees, that never happens. Last point, being a "high-end club", be prepared for employees in the laguna Niguel location of lifetime to come and approach you daily to sell you , cross sell you , get you into personal training, diet plan etc..... Just as they do in the meat market. Classless and with bad billing practices.
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Review
#550435 Review #550435 is a subjective opinion of poster.
Service
Lifetime Fitness Personal Training

Lifetime Fitness - Membership Review

I signed up a membership at lifetime in Plymouth and I was told I can cancel in 14 days, because they charged me extra 40 bucks they never give me the documents, they will have to email me and when I got the email I was overcharged and when I called them to cancel the membership I was told I cannot cancel it have to pay for 1 month. I don't qualify 14 days it bc I used to have membership what he knew before I even sign up I told him They don't recall that...and I should go LAfitness somewhere else this is a private gym
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Review
#546439 Review #546439 is a subjective opinion of poster.
Service
Lifetime Fitness Membership

Lifetime Fitness - Manager Review from South Euclid, Ohio

I really enjoyed the saleman manager she was very nice and all tho the place is very big and really nice how ever the staff at the front entrance are very rude doesn't greet you and make you feel welcome there at all I was disappointed because customer service what makes a good place where people like to come and enjoy I was so into joining the club but I think I will pass I just hate poor customer service its a turn off for me ..
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Review
#544880 Review #544880 is a subjective opinion of poster.
Service
Lifetime Fitness Manager
1.0
Details
I've been in a battle with Lifetime for months trying to cancel my membership. I had them blocked so they could not keep charging my Amex and they changed the name slightly and continued billing my card. Never experienced anything like this before. I explained that I...
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Review
#543962 Review #543962 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
Reason of review
Not as described/ advertised
Loss
$450
Preferred solution
Price reduction