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Lifetime Fitness in Temple Hills, Maryland - Joined the Boca Raton Facility

I utilized a 2 week trial of Lifetime Fitness in Boca and the ammenities are awesome. I was going to join but then cancelled when I was informed that people under age 30 pay $100.00 per month plus tax and I had to pay $132.00 plus tax so my monthly bill was approximately $142.00. To me, this is complete discrimination. I can see of having a senior citizen or student discount but to state that you receive a discount for under age 30 is just wrong. In addition, there are alot of raccoons and stray cats around the facility and I reported it multiple times and nothing was done. They told me the only thing they could do is call animal rescue when I am sure they could of hired a private animal control company to capture these cats and racoons and bring them to West Boca which is the country.
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1 comment
Anonymous
#817322

ITS BOCA RATON WTF DO YOU EXPECT.

Review
#482493 Review #482493 is a subjective opinion of poster.
Product
Lifetime Fitness Facility
Life Time is a dishonest company that is stealing fees from its members. I have sent in certified letters, emails and spoken to managers and they still will not cancel my membership. I had to close my bank account to stop the fees from being charged and know they are...
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Review
#482341 Review #482341 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
I have a college student daughter who used the Life time Gym in Dallas a couple of years ago - after a year she told the gym that she was cancelling her membership - they said OK and she thought that was that - well... the membership fee was charged to our credit card....
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Review
#482259 Review #482259 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
Loss
$700

Lifetime Fitness in Chanhassen, Minnesota - Discrimination against single mother

Tonight I brought my daughter to the gym as always and was told I needed to add my 5 year old onto my membership because she was only on her dad's membership. I agreed; however, the member services person who was helping me said I needed my ex to be there as well to add my daughter. I said that was ridiculous because he didn't have a problem adding our daughter to his membership. The man agreed to help me at first but then said I needed to prove she was my daughter because I had a different last name. I told him I've never had an issue with that before as my ex didn't have to prove it either. How did they know our daughter wasn't his niece? Or how did Lifetime know for sure what our daughters real name was? Regardless...I'm not very happy with the level of service tonight as the member service man wouldn't let us use the gym for one night until I could go back with my daughter birth certificate.
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1 comment
Anonymous
#842433

I am not surprised with this review. Because I had the similar encounter with club manager named Keri she is not the general manager.

The level of service was provided me was beyond my understanding according to her the benefits are only available to Americans I was shocked because that did not make any sense . I only asked how the training session works Geeeeeees. I was born and raised in Brooklyn so there you have it .

I guess my Muslim name got her attention and she did whatever the best she does.

You can dislike people but you do not have to be rude. I guess it is the training they have from the house hold they grew up or they were trained by lifetime fitness program to pursue such a behavior.

totally utter nonsense.

Review
#481427 Review #481427 is a subjective opinion of poster.
Service
Lifetime Fitness Membership

Lifetime Fitness in Addison, Texas - Refuses to end my billing cycle

For months I have tried and tried to end my lifetime membership in Dallas... They keep telling me that I will have to come In and physically sign a piece of paper.. I don't even live anywhere near a lifetime fitness gym any longer and they won't stop charging me over 60 bucks a month!.. Pray to God I don't find out who exactly is making this decision.. Because I have spent hundreds and hundreds of dollars on a gym I haven't been to in months... AND I have to travel hundreds of miles just to discontinue my membership?!?
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3 comments
Anonymous
#821677

Cancel the credit card, dispute charges with your credit card company and send the certified letter to LTF that you are canceling. If they still pursue you, hire an attorney and sue in Small Claims court of damages. You WILL win :-)

Anonymous
#807035

you can send a letter.

Anonymous
#801377

uh that's when you call your CC company and get the card canceled. tell them the reason they shouldn't have a problem taking care of you

rather than keep letting yourself get ripped off like you are.

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Review
#481370 Review #481370 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
Lifetime started enforcing no gym bags on the gym floor at the start of the new year. They say due to theft on the floor. But it's a fact their lockers get broken into on a regular basis and they will not reimburse anything stolen. In fact the GM told me about a theft...
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Review
#479386 Review #479386 is a subjective opinion of poster.
Tawnya Block aka Tawnya Noel, a personal trainer at the Orland Park location has been advertising herself to all the men at the club. She has naked pictures of herself posted on the internet and she is crossing the line by telling married men about her pictures....
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6 comments
Anonymous
#1059970

Link to the pictures or the comment is false.

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Review
#478179 Review #478179 is a subjective opinion of poster.
Service
Lifetime Fitness Personal Trainer
Okay, I've been a member a lifetime for 7 years and I've never been treated this poorly!! First off, I ain't a homophobe or anything like that. But there's this guy who lifts there named David Guarino and he has hit on me/made sexual advances towards me on several...
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Review
#477234 Review #477234 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
Loss
$1000
Tags
  • poor serivce
I signed up with Life Time Fitness in January 2014 at the Garland Texas location. Most often I used the Plano Texas location to work out with my daughter. From the very beginning my daughter and I both have encountered various issues at both locations and often had to...
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1 comment
Anonymous
#807036

Does the free pass include day care?

Review
#477004 Review #477004 is a subjective opinion of poster.
Service
Lifetime Fitness Customer Care

Lifetime Fitness in Schaumburg, Illinois - Beware, if you want to cancel, you are forced to keep paying until you physically go into LF

I've tried to cancel three times and finally on the third call I was informed that I would have to come into the facility in person to cancel and there were no records of my attempts to cancel. In the meantime, I'm being charged my monthly $70 fee and will be charged again this month because I didn't give enough notice. Despite my being a member for >10 years, they won't believe me that I called two months ago so I'm forced to pay for the next month, too. This "Great customer care" will prevent me from ever re joining or recommending LifeTime to anyone.
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1 comment
Anonymous
#984727

Mr. Lui of warenville branch IL has a sweet tongue when joining you.

I emailed him after 10 days of membership to cancel and he said he will get back but never responded.

I ended up paying membership and 1 month for no use of gym services. DONT JOIN THIS LIFETIME FITNESS CLUB.

Review
#474481 Review #474481 is a subjective opinion of poster.
Product
Lifetime Fitness Facility
Loss
$210