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I had been put on the street with my daughter by my Ex Terry that had raped and hit me blacked my eye ect... I had not worked in 4yrs due to him wanting me to stay home. Anyway when I went to lifetime to tell them of all that was going on, including what my Ex Terry...
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4 comments
Anonymous
#1081511

You sound like an ***. This is a business not a charity club how about you grow up and stop being hopeless

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Review
#460962 Review #460962 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
Loss
$200
On 12/1/13 9:00 AM, "Felicia Roth" wrote: >Team, > >Thanksgiving doesn't have anything to do with this. You are required >to be clocked in for 40 hours a week. If you are taking a day off and >will not be able to reach your 40 hours, you need to use...
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Review
#460909 Review #460909 is a subjective opinion of poster.
Service
Lifetime Fitness Personal Training

Lifetime Fitness - Charged for Months I am Not Using!

I called LifeTime Fitness to cancel my membership. I had used it sporadically throughout the year, but it was becoming too costly to maintain. I call, and the gentleman I spoke with informed me that I had to cancel either in person or by letter. Okay, that's fine. But what shocked me was that I would be charged for both the month of December and January! What a load of ***! LifeTime seriously needs to reevaluate their refund practices, as this does not leave a good taste in my mouth as far as the company goes. I had been planning on going back once funds opened back up, but no more. It'll be a cold day in *** before I go back now.
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Review
#460905 Review #460905 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
Loss
$137

Lifetime Fitness in Chicago, Illinois - Guest hours

Showed up at 6:00AM to work out and front desk refused guests since all their sales guys show up st 8:00AM. No clear announcements on guest access hours online or in facility. The front desk acted like the TSA at the airport- rude, distant and condescending. Terrible customer service! This happened on Thanksgiving day 2013! Happy Thanksgiving Lifetime! My guests all had to pack up and come back again at 8:00AM! By that time, how really wants to work out at such an unwelcoming facility! It would have been great if there was a clear announcement of guest hours on holidays since out of towers are not familiar with hours at/policy's at other locations. I know at my lifetime, they wod have been more gracious! I guess that is why Johns Creek is all Bronze!
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1 comment
Anonymous
#749342

First world problems.

Review
#460418 Review #460418 is a subjective opinion of poster.
Product
Lifetime Fitness Facility
Lifetime Fitness blows huge time. My wife and I have been members since 2003. Initially the place was professional, clean and pleasant to visit. The last 5 years it has become a literal barn excelling only in ripping members off. For being a long time loyal customer...
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2 comments
Anonymous
#747597

I am with you especially after I tried to cancel my membership in the middle of a billing cycle. Their response was it has to be before a full month in order to cancel it.

Additionally, they said "read your contract." I cannot recall such rude and arrogance attitudes from any other service business. LT just doesn't care about customer service.

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Review
#458372 Review #458372 is a subjective opinion of poster.
Loss
$200
Something is seriously up with the Lifetime Club when camp sitters continue to put kids into a group and then watch them undress and change in TODAY's world. Private undressing should be a requirement. Also, no club should be allowing our kids to be undressing in a...
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Review
#454081 Review #454081 is a subjective opinion of poster.
I canceled my account with lifetime and they keep continuing to bill me. I canceled my lifetime membership several months ago. I went into the crosstown location and if I remember correctly it was the last week of April or the first week of June. I mentioned to the...
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1 comment
Anonymous
#787090

The same thing has happened to me but I have got the opposite response from corporate. I have been lauged at, bullied, and been told that a manager would not be interested in talking to me.

Shame on me for losing my paperwork.

I wish nothing but failure for such an inept company. Never join this gym!!!

Review
#453673 Review #453673 is a subjective opinion of poster.
Product
Lifetime Fitness Facility
Loss
$425
I've been an isolated target of discrimination at the Mississauga location. My membership dismissed using accusations of personal training and money exchange.The club should provide all the concrete evidence/witness of these claims. All clubs have corporate rules...
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1 comment
Anonymous
#1279243

100% true. They use the agreement "terminate for whatever reason" unfairly and without regard

Review
#453317 Review #453317 is a subjective opinion of poster.
Service
Lifetime Fitness Personal Training
My daughter has a membership with the Garland club. She had knee surgery last year and was out of work for recovery. I offered to pay her membership for a couple of months until she could start working again and gave them the credit card number over the phone. After...
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Review
#452739 Review #452739 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
Loss
$400
To say I am disappointed with Lifetime Fitness is an understatement. I Live in Centennial Colorado and I am a member of the Parker Colorado club. On Friday October 4th a withdrawal was made from my account for $383.61. Apparently this was made from a club in Canada. I...
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Review
#451513 Review #451513 is a subjective opinion of poster.
Service
Lifetime Fitness Manager