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I signed up at LTF of Fridley MN because my employer had some sort of rebate policy with our health benefits. They stressed no contract and so I felt comfortable enrolling.

After a few months I noticed that I wasn't receiving my rebate. I inquired with two LTF employees about my rebate and they both told me that it takes awhile for the monthly rebate to go into effect. And so I wait and wait assuming that I will eventually be reimbursed. I come to discover that whatever rebate through my employer's health insurance no longer applies.

I attempted to cancel my membership on the 3rd of the month and waited over 15 minutes for a sales rep to help me. I left and came back 2 weeks later and was told that even though I haven't been using my membership for a month I would have to pay for another month. I was told that I could cancel at anytime. I explained that I have signed up at another gym and haven't been to an LTF in over a month.

The sales rep stated that they have no way of tracking a members activity. That is BS!! He claimed that around January when every gym is packed that I will want to come back. Thats very funny considering that I can't even get a parking spot and have to circle the parking lot for several minutes looking for a spot every day in January at the Fridley MN LTF.

So whats the difference between the Fridley LFT gym and all the other gyms in January?? What a scam.

Don't believe the cancel at anytime policy and don't listen to the sales reps.

Location: Minneapolis, Minnesota

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Guest

My husband kept getting called by one of the reps, he did agree to come in as she offered him a free pass at the Fridley gym. She assured him it would be left in her folder at the front desk.

He told her he had no wish to join just yet, wanted to check the place out for the day. We arrived, no free pass. No problem I have extras on my membership. But no, we had to wait for the rep to show up.

In walks this lovely gal with high high heals, short tight skirt, hair bouncing makeup going strutting down the hall. She had no recollection of the converstaion with my husband earlier or that she'd been calling him. If we were in a night club I'd have been OK. In a gym one of their business reps dressed like she this?

My husband took one look and said no way am I signing up under her. Is this a person I want me kids seeing as a fitness leader at a gym they attend? We will go to Brady in Maple Grove. No seductive dress, no tricks, he does what he says he will do.

He knows who we are, is genunine and kind. If he says a pass is waiting, it is waiting. When a mistake was made on my billing, he contacted his supervisor who made the adjustment. One email and it was done.

I like the Fridley gym, the classes are great. I keep my son off the main floor as I do not approve of the big screen choices on the TVs for a 12 yr old in any of the gyms. I do wish they had an area that had screens for the tween youth we pay full rates for at LT. I likely will pull my son off the membership, the place does not cater to kids his age unless they are into sports.

It would be wonderful to have parkour, free running kinds of things. As far as reps, Brady in Maple Grove is the top notch. Perry at Fridley is a primo fitness leader and class instructor.

Many more wonderful people too. Awesome we can pick who we liked to work with.

Guest

I used to work in that very dept at LTF Fridley. They lied straight to your face.

They CAN track usage. It takes about 30 seconds to pull it up in the system.

I'm sorry you had to go through that. I walked out on NYE 2011 bc I was tired of seeing people (including myself) get screwed out of our hard earned money.

Guest

Went in the other day for a visit. I would have been much happier if they would have given me a free pass and let me explore the gym, but no, they walked me around the gym and showed me everything and then tried to hard close me.. Well that didn't work and I left.

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