I am a new member at your scottsdale location Lifetime. Yesterday, being my first day there, there was an issue with one of the front desk employees. When I arrived, she was really rude to me, not making me feel welcomed at all. It was my first day in and I was very excited. When we were leaving, I felt uncomfortable with the way she was approaching my boyfriend. She was a little too forward with him, to the point where it made me feel uncomfortable to return. She was flirting with him in front of me as we were walking out the door. I believe the girl's name was Jordan and she works the morning shift.
Product or Service Mentioned: Lifetime Fitness Membership.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Lifetime Fitness Pros: 24 hrs, Lockers and outdoor pool, Location.
Lifetime Fitness Cons: Lack of customer service, Worst customer service, Felt unwelcomed.