Dublin, Ohio
Not resolved

Lisa is the manager of the LifeSpa and extremely rude. Several people have had bad experiences with her.

She was very rude and needs to remember, she's an employee not a guest. I went in to discuss a matter with the massage therapist and she was listening and very nossie. She thinks she owns the place. If I don't get an apology, I'm dropping my membership.

She talked to me like I was her child and wouldn't stop. They charge a lot more than other clubs and the service should be top notch.

Lifetime needs to get it together or they will lose a lot of customers.

Product or Service Mentioned: Lifetime Fitness Membership.

Reason of review: Poor customer service.

Lifetime Fitness Cons: Lisa, Spa mgr, Manager.

  • Lifespa Manager
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