Woodstock, Georgia
Not resolved

My child has a mild disability and was made fun of to the point of tears at camp. When I came to pick her up she burst into tears.

The camp counselors had no idea what had happened. I went to the front desk to let them know we would not be returning due to inadequate supervision and they refused to refund me. My other daughter came out of camp crying because a child was pulling down other's pants. The counsellors again had no idea about it.

I have called 10 times to resolve with Lifetime and now have to sue them. Going to call 11 Alive News.

Product or Service Mentioned: Lifetime Fitness Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $450.

Preferred solution: Full refund.

Lifetime Fitness Cons: Lifetime fitness corporate, Child summer camp, Customer relations, Poor customer serice by sales dude.

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