I was looking to join a gym. My friend is with Lifetime and she suggested that I checked them out.
I did. I had the Advisor showed me the place and I tried the place out couple of days later.
I have neutral feelings about the place. I noticed that there is something missing from this Club - warmth.
There was no warmth from the Advisor, the Front Desk and the other Advisor that came out to meet me as the first Advisor that showed me the place wasn't available on the day when I tried them out. On top of that, people that worked out in there, they were cold. What's wrong with this place? Does it make people react coldly? Does it start at the Front Desk? If the Front Desk starts to spread the warmth, there will be ripple effects. I understand that Lifetime is corporate-owned, however, it does no harm to show some warmth, which goes a long way.......