Colorado Springs, Colorado

Life time fitness in colorado springs has terrible customer service. Do Not join!

They are like used car salesmen. Once they get your credit card you have no rights as a customer. They fall back on the "I cant help you because of corporate rules" line. There are better gyms in town.

Our credit card was frauded and they would not let us cancel without a months notice even though we stopped going and called the the gym to cancel.

They hounded us, emailed us, phoned us, charged us late fees that would magically disappear if we rejoined but not if we cancelled. Take your hard earned cash somewhere else that will appreciate your patronage.

Reason of review: Poor customer service.

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