I was a member at lifetime fitness at the rim in San Antonio and had the worst fitness club experience ever.
Many of the machines were broken, member services took it lightly, and told me they would get fixed next week, I walked out of the facility several times without getting a workout, many of the showers didn't even have warm water.
The steam room wasn't working. And worst thing that happened was when I went to the life spa to get my hair done. The stylist went her way to make dramatic changes on my hair and cut most of my length off. Had to get extensions that cost me a lot.
The manager there Mr. Muhammad avoided to speak to me, when I tried to email phone call and finally sent him a letter, no response up to this date, and they still want to charge for this last month.
Totally unacceptable attitudes with these employees.
I demand to get a full refund for every penny I spent here plus the cost of fixing my hair
Never consider getting a membership here they don't even change their exercise routines on any of their classes but do want to charge a ridiculously amount of money for being a member.
Please contact me back coorporate 210-954-2103
Product or Service Mentioned: Lifetime Fitness Facility.
Reason of review: Bad quality.