I signed up for lifetime a few months ago only to end up moving to where there is no locations anywhere close to me. They tell you that you have to go in to cancel your membership but since i did not live near one that was not possible.
I spoke with the person that signed me up in the first place and he said he would "see what he could do" and "return my call" after calling back a few more times with no answers i assumed he had canceled it for me because nothing was being drafted out of my account. Well, that clearly did not happen. About two weeks ago i received a call from Alyssa E. a girl who told me i owed them over $200 in unpaid dues and if i didnt pay i would be turned over to collections.
I explained to her what had happened and she did not care what so ever. During the next two weeks she and others from lifetime called me at least 3 times a day plus sent multiple emails a day. So i finally called back again and was told they were sending it to collections in two hours if i didnt pay at least 20% and maintain my membership WHICH IS NOT POSSIBLE SINCE THERE ARE NO GYMS AROUND ME. This is the shi**iest company ive ever used and is only money hungry and greedy.
They do not care about their customers what so ever.
NEVER EVER GO TO THEM. It's a huge rip off and scam.
Product or Service Mentioned: Lifetime Fitness Membership.