Algonquin, Illinois
3.5
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Loved lifetime in Algonquin, IL until I had my first experience at the lifespa.. The receptionist was rude because I arrived to my appointment early..

When the salon was empty... I was told to arrive fifteen minutes early for my eyebrow wax when I made my appointment, but when I told the receptionist this she gave me a snotty remark "that's funny I have you down for that after your pedicure" ... What's actually funny is I have the appointment card and what I was told and handed written by another receptionist was not what she was telling me. Then she said "did you want to pick a color...?" Impatiently like I was wasting her time.

So I responded with "yes I don't know where they are" because it was my first time here for a service. My whole relaxing spa experience was ruined before I could even enjoy it.

Reason of review: Poor customer service.

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