Product: Lifetime Fitness Manager Clear all filters (36 of 36 reviews match)
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I called ahead to the gym and ask them if it would be OK if my sister brought my kids me and my wife were not able to make it to the gym that day and I was going to be setting up a late payment arrangement for Friday they said there was no problems have a come on in...
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#1451645 Review #1451645 is a subjective opinion of poster.
Service
Lifetime Fitness Manager

Lifetime Fitness - The Lifetime Athletic Bergen club has a Nasty Queen Bee General manager. Who goes by the name J. Collins. In my opinion she Is very limited and lacks basic skills when it comes to managing her employ

The Lifetime Athletic Bergen club has a Nasty Queen Bee General manager. Who goes by the name J. Collins. In my opinion she Is very limited and lacks basic skills when it comes to managing her employees and members. And fails to attain basic people interaction skills. She can be very abrasive and caustic at times. And could be suffering from multiple personality syndrome. I heard members say you never know who your going to get when speaking to her. This woman who would fail managing a Mc Donald’s And does not belong in a prestigious lifetime fitness Diamond club. My advice to upper management. Is to get damaged control into play and get rid of the Queen Bee before she tarnishes the Brand anymore.
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#1445333 Review #1445333 is a subjective opinion of poster.
Service
Lifetime Fitness Manager
Reason of review
Poor customer service

Not a very good gm jessica Collins, General Manager of lifetime fitness in montvale has a lot to learn when it come to managing employees

Not a very good GM jessica Collins, General Manager of lifetime fitness in montvale has a lot to learn when it come to managing employees.
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#1443899 Review #1443899 is a subjective opinion of poster.
Service
Lifetime Fitness Manager
Reason of review
Poor customer service
3.3
Details
I am a member of a few facilities I L.A., some spin organizations & play a lot of tennis . I was also a Lifetime member on & off since Minneapolis 10 years ago & even joined again in Vegas, pretty opening for tennis . Well, it was great until this guy named Kevin Segel...
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#1442025 Review #1442025 is a subjective opinion of poster.
Service
Lifetime Fitness Manager

Lifetime Fitness in Novi, Michigan - Disceimination

1.0
Details
There a person at the swimming pool pick and choose to whom he implement the rules on he is what with blond / brown hair and beard he is over weighted and very rude with members
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Review
#1412389 Review #1412389 is a subjective opinion of poster.
Service
Lifetime Fitness Manager
Reason of review
Poor customer service
1.0
Details
This libelous claim was fabricated to take attention off of management not doing their jobs and securing a safe environment for females to work out in. There are no video nor real evidence that would substantiate the claim I was getting a petition together-it did not...
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2 comments
OptimisticMacaw644
#1624846

I am a member of a few facilities I L.A., some spin organizations & play a lot of tennis . I was also a Lifetime member on & off since Minneapolis 10 years ago & even joined again in Vegas, pretty opening for tennis .

Well, it was great until this guy named Kevin Segel snapped his fingers at me & with a controlling tone said, "Hey you, come into my office... I need to talk to you". Well, as an entrepreneur in multiple industries, 6', 234 pounds & a proud American Black Man, my brain went to WTF? Since I was with my 6'5" Morro an tennis buddy, I just said, cool your jets guy, we have a match now & I'll talk to you immediately afterward (about what, I have no idea).

His ego went through the roof & he replied, This is my club so, I said now. I laughed & said, Dude, this is the paying customer's club so, chill out. Come talk to me when you can show respect. His reply, YOU'RE OUTTA HERE!

I'M CANCELING YOUR MEMBERSHIP IMMEDIATELY! I laughed & said, I play all over town & at country clubs, you're not hurting me. Your losing court fees over your ego, not me buddy. So, that was 4 years ago or so.

Many of my buddies stopped going because I'm their main tennis opponent.

How an organization builds such a great business & backs such a twisted character, I have no idea. Kind of makes me wonder if he were a minority or a woman, woukd they still be treated above us customers?

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Review
#1353080 Review #1353080 is a subjective opinion of poster.
Service
Lifetime Fitness Manager
Pros
  • Club was great prior to kevin seigel or chris mitchell
  • Facility
Cons
  • Terrible management
  • Corrupt management and billing practices
  • Sexual harassment
Reason of review
Harassment/discrimination
Preferred solution
Remove Kevin Siegel from any position with the company
Tags
  • misleading
  • Sexually Harassed
  • Lifetime Athletic
I’m a member at lifetime fitness located at Mississauga Ontario, Canada for about a year . I visited the facility today August 4 , 2018 at around 3:15 pm . I show them my membership and they let me in then I asked gently about bringing a gust today they reply with no...
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Review
#1321298 Review #1321298 is a subjective opinion of poster.
Service
Lifetime Fitness Manager
Reason of review
Poor customer service
I called the Alpharetta club and spoke to service manager Mark who turned on me and made up lies to have my membership suspended. I was told by Bad at corporate who has many complaints on this that I have a medical problem and have not supplied a doctors note which I...
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4 comments
Anonymous
#1746355

I was a member for 13 years I joined 1996, babs kicked me out she lied big, i laugh to cause there Woodbury club now is a homeless haven for the less fortunate, in the 1996 it was half women always, now it 80 percent homeless immature guys with no rings and the immature employees lie and hate. Real people you cant even tell a non straight member where to take it, that's way wrong she hated me so she lied

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#1281123 Review #1281123 is a subjective opinion of poster.
Service
Lifetime Fitness Manager
Reason of review
Poor customer service
2.6
Details
Today, I went to my gym as usual, bringing my son with me. I would told that last week they changed their policy and guest are not allowed to enter before 4pm on the holidays or weekend now. Well their app and website list all of this information totally different. So...
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Review
#1265997 Review #1265997 is a subjective opinion of poster.
Service
Lifetime Fitness Manager
Reason of review
Poor customer service

Contact Lifetime Fitness Customer Service

Mailing Address:
Life Time, Inc.
2902 Corporate Place
Chanhassen, Minnesota 55317-4773
United States
Phone:
(855) 430-5433
All Lifetime Fitness Contacts

Lifetime Fitness Reviews

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  5. 9 reviews
Lifetime Fitness reviews
Need to speak to an human in regards to a complaint I’m disgusted with the treatment of lifetime fitness. This is become apsolutely rediculous! Managers at finess location are of no help to put it mildly RUDE. Please ASAP regarding my issue not via email ! Via phone...
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1 comment
Anonymous
#1484206

Ann I agree with you, I have left message with club managers at Lifetime and they don't respond. Basically Lifetime has continually gone down hill since it first opened.

They have had so many mangers I have have lost count. It is shame that a club that charges so much and claims to be a elite club, has no respect for their current members.

Basically Membership signs you up and after that, your on your own. The bottom line maintain current members is at their lowest priority.Barbara

Review
#1203881 Review #1203881 is a subjective opinion of poster.
Service
Lifetime Fitness Manager
Reason of review
Poor customer service