Me and my wife are life time member almost 4 years, i recently find out there are too many parking spots are for dimond members and we have to drive around for about 10 minute to find a parking spot but the dimond member's spots are empty there. I think it is not fair, in sport facility nobody should be over the other ones.
I talked with the manager and she told me they have almost 300 dimond members and they need to take care of them. Ok, I'm asking how many non-dimond members you guys have? I believe more than 3 or 4 thousands , we are the mejority so you guys should take care of us first not the 300 dimond members.
I made my dicision, I am not going to a sport facility where they treat us like second class members. we don' t pay cheap, they charge us a lot of money every month and give the good parking spot to dimond members and we have to look around to find a parking spot
Product or Service Mentioned: Lifetime Fitness Membership.
Reason of review: Poor customer service.