Newmarket, Ontario
Not resolved
0 comments

This company disgusts me. Not only did they lie to us about the holding fee being 10 dollars a month (eventually getting charged 33 dollars), they did not inform us our lifetime dollars expire, or the fact that there is a months "notice" before you can quit so you pay for an extra month you obviously dont want since your quitting.

They also charged my credit card on file at the lifespa when I have never used a single service at the lifespa. I'm definitely going to my bank to have a talk about the fraud going on at this gym. Only they have my credit card info on file, so how is it that they do not keep this information secure? Even though I already quit Im still getting a new credit card because I don't trust them with my Visa information.

Product or Service Mentioned: Lifetime Fitness Membership.

Reason of review: Pricing issue.

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