Glenview, Illinois
1 comment
Not resolved

False advertisement for their spooktacular event!

Review #941467 is a subjective opinion of a user.

2.0
Product or Service Quality
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Exchange, Refund and Cancellation Policy
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Reason of Review / Monetary Loss Not as described / Not specified
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Rick
Napa, California, United States #1233175

After canceling my membership at the Phoenix, AZ location due to a job relocation, was dismayed to learn that LT insisted they could continuing billing me 45 days beyond the point of cancellation.After the 45 days elapsed they attempted to continue billing me because the lady that processed my cancellation apparently made an error and didn't properly close out my account.

I have repeatedly left messages for the GM (Ryan) but my calls go un-returned.

I am at the point where I have to hire a lawyer to write a cease-and-desist letter to their legal department.

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