Ballwin, Missouri
Not resolved
2.7
Details
0 comments

So I signed up only to take advantage of the summer camp sessions for my kids, now that summer is over, membership not needed. Again must go to lifetime and cancel, 30 days in advance.

Wrong decade to require that, its really too bad as I spent some $500 a month with them for childcare, for 4 months, now simply because they are hard to deal with they wont have my business next year.

Really too bad for them to toss customers to the side as they have. Someone will come along bigger and better and they will be out of business due to customer treatment.

Product or Service Mentioned: Lifetime Fitness Membership.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $200.

Preferred solution: Let the company propose a solution.

Lifetime Fitness Cons: Horrendous customer service in billing department, Unresponsive customer service dept.

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