Dublin, Ohio
Not resolved
1 comment

I cancelled my membership in early September for the Dublin OH LifeTime Fitness office.I have not visited the facility since then, yet two days ago I was charged for personal training that I no longer do. My trainer has left, nobody has indicated that I have a new trainer and yet they charge me.

I have left messages and have now disputed with my credit card company -- the $712 needs to be reversed immediately .

The last day of my membership since you can't cancel it immediately, is October 31.

I have a hard time understanding why I was billed and do not want to spend anymore of my personal time trying to get someone to handle it. So disappointed.

Reason of review: Charged for personal training that I don't do.

Monetary Loss: $712.

Preferred solution: Full refund.

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Anonymous
#1397128

Hi, I am in the same position! Were you able to get your money back? If so, what route did you take to get reimbursed?

Thanks!