I cancelled my membership in early September for the Dublin OH LifeTime Fitness office.I have not visited the facility since then, yet two days ago I was charged for personal training that I no longer do. My trainer has left, nobody has indicated that I have a new trainer and yet they charge me.
I have left messages and have now disputed with my credit card company -- the $712 needs to be reversed immediately .
The last day of my membership since you can't cancel it immediately, is October 31.
I have a hard time understanding why I was billed and do not want to spend anymore of my personal time trying to get someone to handle it. So disappointed.
Reason of review: Charged for personal training that I don't do.
Monetary Loss: $712.
Preferred solution: Full refund.