Lifetime Fitness Reviews

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Lifetime Fitness clubs are not after your well being. They are after your money. I recommend to all people not to even join that club. It's a scam place. I added my children to the active membership status in the beginning of summer, theye were added immediately and...
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36 comments
#1990550

a bunch of lying retards everywhere you go, maybe goerge f. say he didn't know the 20 was a fake?

ohh maybe george f.

didnt know the drugs he took to get high were real either? we starting to get really stupid with the liars, our whole government and sports and tv all need to be all fired, really messed everywhere, everyone hates all, our society is stupid and all on drugs and very messed up, the teachers to lie and lie

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ID
#345819 Review #345819 is a subjective opinion of poster.
Location
Mead, Colorado
Service
Lifetime Fitness Membership
Loss
$100

Bad customer service

Personal trainers are very bad about following up with a complaint. They don't get good customer service in today's market. Lifetime needs to train their employee on how to address customer service issues in a timely manner. The longer you wait to address the problem, the more uncaring and sour it becomes. Like Nike say - Just Do It. Just Do Customer Service - Do Follow Up - We are paying members.

User's recommendation: Go join another health club that get customer service.

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ID
#3237523 Review #3237523 is a subjective opinion of poster.
Location
Urbandale, Iowa

Duscrimination vased on disability

Issues resolved by company. Reference to Centennial lifetime tennis center. Issues quickly resolved. Tennis Director beyond exceptional and cares for his members and fair minded. He takes care of little things, great staff and teaching pros.
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ID
#3189742 Review #3189742 is a subjective opinion of poster.
Location
Denver, Colorado

Discrimination based on disability

Women tennis players at Lifetime tennis in Centennial tennis control who gets to play in club activities. They did not like me so put squeeze on tennis coordinator to ban me which he did. I was recovering from bicycle crash and was not at top of my game and old, and age discrimination as well. This group of women said they would not play, unless Director banned me.

User's recommendation: Unfair treatment of new members.

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ID
#3163254 Review #3163254 is a subjective opinion of poster.
Location
Chicago, Illinois

Banned from tennis programs because of clique that does not like my style

A clique of tennis players does not like me because I dont see things as they do and asked tennis director to ban me. They stated I have a bad attitude and confronting other members when women players are confronting me and players control tennis club and if you view things differently, you are out in fact I was confronted

User's recommendation: Women cliques control tennus club and decide who gets to play depebding on whether you view things their way.

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ID
#3163138 Review #3163138 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Resolved: Cancellation of subscription

Update by user Dec 08, 2021

Company fixed the issue and I have been provided with product replacement.

Original review posted by user Dec 08, 2021
Not able to communicate with live person and can not hear their response or make out what being said.
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Resolved
ID
#3137420 Review #3137420 is a subjective opinion of poster.
Location
Woodstock, New Brunswick
New Reviewer

Worst Headquarter Management

I go to the Fairfax location and the HQ just closed its pool area for another 6 weeks. Yet they sent us an email for the membership price increase the next day! This is after MANY closings of the hot tub this year alone as they can not figure out what's wrong with a chronic leaking problem. The staff there are great but people at the headquarters in MN need to wake up to the reality! How do you expect us to support you after you cut the hours, change the payment preferences, keep closing the hot tub and pool area, yet INCREASE the membership fees?!

User's recommendation: Do NOT join!!! Take your money elsewhere!!!

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ID
#3040158 Review #3040158 is a subjective opinion of poster.
Location
Falls Church, Virginia
Preferred solution
Price reduction
New Reviewer

WORST Management

I go to the Fairfax VA location and has been very disgusted by how the headquarters managed this club. Instead of doing renovations when the club was closed during the pandemic, they now decided to close the pool area for 6 weeks. Yet they have the gut to send us an email the same day of raising monthly membership prices!!! That's after it got rid of the 24/7 hours, extra charge for credit card payment, and MANY closings for the hot tub this year alone since they can NOT figure out what's wrong with the hot tub....

User's recommendation: Do NOT join this club! Take your money elsewhere!

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ID
#3040107 Review #3040107 is a subjective opinion of poster.
Location
Falls Church, Virginia
New Reviewer

Fed up!

Update by user Jan 06, 2022

There is a manager that walks the floor and it helps. The issue is when the manager is not there the harrassment resumes. The only thing left to do is to file a restraining order against the violator.

Original review posted by user Oct 10, 2021
I go to Lifetime Cinco Ranch. The staff is friendly and the gym is very clean. However, starting at 9pm Mon-Fri the aggressive harassment begins where your heterosexual rights are constantly violated. You try to ignore the violators, and it doesn't work. They follow you around the gym and sometimes outside the gym. You just get fed up and will be forced to leave. If there is not a policy for harassment, then one should be implemented. I pay too much money as to where I can't just have a peaceful work. I have shown a lot of restraint, but it's gotten out of hand. There is one person in particular that I have personally complained about and nothing has been done.

User's recommendation: Heterosexual males, avoid going to gym after 9 pm.

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1 comment
#2075391

Sounds like you go after 9pm and didn't get lucky

ID
#2957396 Review #2957396 is a subjective opinion of poster.
Pros
  • Great location
  • Quite a few amenities ie bells and whistles
Preferred solution
Results

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Verified Reviewer
New Reviewer
I was just trying to go to the gym like any other day, scanned my code to gain access, then I was pulled to the side to further identify myself. Ive been coming to the gym for 4 years and Ive never had to confirm my identity after the initial sign up for the...
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1 comment
#2114786

It’s not on minorities your lying, look it’s overpopulation understand they don’t need your cash I seen a white guy tossed out after 13 years in Woodbury Minnesota he was the only straight man in the entire club Ohhh and he is white your 10 years to late and now overpopulation is your fate yes they now toss out everyone they simply don’t like

ID
#2932746 Review #2932746 is a subjective opinion of poster.
Pros
  • Clean
Cons
  • Snobby staff
  • Broken lockers
  • Discrimination
Preferred solution
Price reduction
New Reviewer

Life time fitness in Canton Mi.

.rcThe night manager URSULA is very rude and has no respect for handicap people.I am a 60 years old male and I live in Canton Mi,for more then 25 years.We are coming in your buss.for more then 10 years.Tonight this Ursula was provoking me ready to fight me.I can tell she never got any courses for Costumer Service.I am a Buss.Owner and I know how much takes to keep the costumers coming back.WUrsula lolo

User's recommendation: Send Ursula to school for Art of conversation and customer service she need it soon.

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ID
#2843956 Review #2843956 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

Rude rude rude! Poor customer service

This is pretty much the worst customer service in any gym I have been too! In fact it is the worst in any business I visited lately! Look at the reviews and you will see a couple of them explaining some of the facts you encounter when you deal with some of the employees here.
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ID
#2843618 Review #2843618 is a subjective opinion of poster.
Location
Saint Louis, Missouri
99% of the employees are amazing , they are all very professional , very friendly and helpful no matter where you need to go , The front desk, the membership, The lifeguards or swim instructors ( specially Zaria: she is just a sweetheart ) and all the yoga or any class...
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ID
#2827528 Review #2827528 is a subjective opinion of poster.
Pros
  • Great employees
Cons
  • Poor staff makes me want to leave
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Not practicing safe Covid protocols.

Update by user Aug 11, 2021

It's is not unlawful to require employees and patrons to be vaccinated and show proof of it. This is a private company.

Original review posted by user Aug 11, 2021
I cancelled my membership after the latest CDC protocols call for masking those people in crowded retail locations. I asked if they could check members for vaccine. They said unlawful. . It's not.

User's recommendation: Only if safety protocols are in place.

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3 comments
#2057508

No one cares about your absence

#2048056

They won't even notice you're gone. Have a nice day.

#2048053

Overpopulation has ruined air worldwide COVID is in our contaminated air supply Lots 420 thinkers numb to any reality our own government loves the numb to reality people there easy to control and lie to

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ID
#2763216 Review #2763216 is a subjective opinion of poster.
Pros
  • Beautiful facility
  • Staff
  • Beautiful facilties
Loss
$125
Preferred solution
All vaccinated verification, safety shields, masks.
New Reviewer

Birthday party at

DeadNot satisfied. Tables were dirty, manager never arrived. Stinky smells, decorations, wasn't placed... no table cloths, plates was supper cheap, destroyed birthday cake

User's recommendation: Please never arrange birthday party.

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2 comments
#2039623

Look homeless family yea I’m sure you think it’s your home but look go back to wherever you live and see if it actual smells any better?? I bet not you poor poor homeless gym rat

#2039621

Look homeless Willey can’t attempt to have a party just cause you don’t own a real home, please just go and work 3 jobs and save for about 20 years and stop living a lie by coming here and thinking it’s your life that matters cause it really doesn’t

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ID
#2712801 Review #2712801 is a subjective opinion of poster.
Location
Naperville, Illinois
Cons
  • Hot environment
  • Rude instructors and their teams
Loss
$200
Preferred solution
Full refund
New Reviewer

To many gas monkey jobs

The gym today has lots that just dont own homes so now there here to shower shave toilet and they pretend like they got a penny but reality be there mostly homeless, yes do the math on most jobs right now, gas monkey jobs are the majority, they pretend and hallucinate about real life, that little boy football talk has got to go, what about your lives cant keep pretending and watching others eat live and down yourself just cause most are born rich or your born poor no opportunity cause liars run everything they even own your thoughts and beliefs right now

User's recommendation: Lift at home if you have one.

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1 comment
#2037281

There is not many home owners here anymore that I do know, they live at home or live in groups, some even live inside there cars Except most no realize any of it they pretend it isn’t so

ID
#2698952 Review #2698952 is a subjective opinion of poster.
Preferred solution
Full refund

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