I need a corporate manager to call me to solve a major issue or else media and news will be involved. We can solve it now or it can be resolved in the public eye.Read more
Lifetime Fitness - Fraudulently, And randomly taking charging my card .
Lifetime fitness fraudulently and randomly charged $437.12 to my debit card.
This review is for lifetime fitness North Austin TX There is a class called Team burn (Group instructor Twyla) that starts at 9A -10A MWF on the fitness floor that is loud and obnoxious, disrespectful of other members working out on the fitness floor and dominates the...Read more
I didn't like
- Rude instructors and their teams
I got a HORRIFIC BACTERIAL INFECTION on my face, head and in my eyes from the steam room droplets from the ceiling that fell on my head. My doctor took cultures and verified tons of crazy bacteria growing in the dish. I have missed work and spent much time in the...Read more
I didn't like
- No follow-up
In the beginning of this club opening, it was spectacular. No issues, best amenities & fantastic customer service and management. If there were any problems or complaints, they were handled swiftly and effectively. Then Kevin Siegel (district manager) & Chris Mitchell...Read more
Lifetime Fitness - Lame management!
I have complained over and over about lack of cleaning in club, no one makes any effort to address. Typically there is no t.p. in restrooms, feminine hygiene receptacles are always overflowing. Wipes are out of 3 to 4 dispensers at a time. Machines are never, ever wiped down. Floors are not mopped, windows and doors constantly have hand prints on them. Towels are on floor are stepped over by crew.
Once upon a time, I LOVED this gym. As other reviewers com,mented, it has a lot of amenities. However, ir has become a deluxe YMCA. It is very family-friendly, so there are kids everywhere. During the summer months, the pool is like the local community pool. Moms come...Read more
It is 6 pm and 93 degrees outside. We pay $160 per month for our family and on days like today I would like to treat my kids for a last dip in the water before labor day. Note: its going to be this beautiful all week! Yet I have been told that the outdoor pool will be...Read more
I swear these people can't do anything right. I put my account on hold for several months as I was out of the country working. From everything the front desk told me at my gym, it would only be $15 per month. And then I started to get the nasty-gram email that I hadn't...Read more
I've been billed for 6 months after canceling. I was in severe accident dec 2017. After numerous emails and their so called required paperwork I'm still being billed I am bed ridden and have a home health aide who can go to the gym but not sign for me. I guess I'm...Read more
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