The Lifetime Fitness at Champions in Houston, Texas has constant Extreme Loud music by the trainers, and disregarding other paying members from enjoying the facility. This gym has turned into a place where their personal trainers can play whatever type of obnoxious...Read more
I was a month to month customer and was able to easily become a member online. However, when it came time to cancel my month to month account, they gave me the runaround and said I had to submit an official notarized letter to cancel or go visit a location to cancel,...Read more
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Lifetime Fitness - Complaint about an employee
Guards are rude at pool
on 5/12 I ordered a $25 E gift card. my account has been charged the $25 however she still has not received it in her email and it is 5/14. how can this get resolved quickly?Read more
Lifetime Fitness - Getting what is expected
A service in the spa for hair failed. I requested a refund. After speaking with the Manager of the fitness center the refund was made. The gym is the most expensive fitness center on average in the nation. I expect customer service & support which i received. I did have to make my case, but results are acceptable.
The manager, Stephanie Mason should be fired in regards to the incident that happened where an 8 year old child was almost molested. She refused to call the police. She has refused to call the police in numerous other incidents, such as a car getting broken into a week...Read more
Lifetime Fitness - Voicmail
I left a voicemail message with my problem. Hopefully someone will contact me asap to resolve my issue. Thank you
only available to people who have 6 figure salaries, be careful signing contracts with them, they dont let you cancel your membership, or require you to send in a thesis containing the reasons as to why at this point in your life you cant afford the gym at which time...Read more
- Equipment and atmospher
As a long time person (decades) in the fitness industry, there were things I initially liked about Lifetime (nice facilities, cool classes, etc.) and especially the members! With time I have seen the "branding" become the key focus with little attention to safety, true...Read more
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