Latest review first
Lifetime Fitness - Bad massage services at life spa
Life spa at the Rim needs to hire good massagers. There is no consistency. I have to pick new massagers every other months. I was scheduled month ago for the massage at 11:00 am Today but my massager was not there. So They asked me to schedule again! What a waste of time! Horrible !
I have been a Lifetime member for at least 2yrs ,and i must say Lifetime has very impressive facilities. However their concept in dealing with members is very poor and vague. Recently i receive a letter stating that adjustments are being made to your membership, in...Read more
I contacted them last week they had been billing me for months on one of my cards even though they agreed to not retain my information . I tried to stop this and they refused said they can’t I have to call corporate. I haven’t had a life time account in years I simply...Read more
I need a corporate manager to call me to solve a major issue or else media and news will be involved. We can solve it now or it can be resolved in the public eye.Read more
Lifetime Fitness - Fraudulently, And randomly taking charging my card .
Lifetime fitness fraudulently and randomly charged $437.12 to my debit card.
This review is for lifetime fitness North Austin TX There is a class called Team burn (Group instructor Twyla) that starts at 9A -10A MWF on the fitness floor that is loud and obnoxious, disrespectful of other members working out on the fitness floor and dominates the...Read more
I didn't like
- Rude instructors and their teams
I got a HORRIFIC BACTERIAL INFECTION on my face, head and in my eyes from the steam room droplets from the ceiling that fell on my head. My doctor took cultures and verified tons of crazy bacteria growing in the dish. I have missed work and spent much time in the...Read more
I didn't like
- No follow-up
In the beginning of this club opening, it was spectacular. No issues, best amenities & fantastic customer service and management. If there were any problems or complaints, they were handled swiftly and effectively. Then Kevin Siegel (district manager) & Chris Mitchell...Read more
Lifetime Fitness - Lame management!
I have complained over and over about lack of cleaning in club, no one makes any effort to address. Typically there is no t.p. in restrooms, feminine hygiene receptacles are always overflowing. Wipes are out of 3 to 4 dispensers at a time. Machines are never, ever wiped down. Floors are not mopped, windows and doors constantly have hand prints on them. Towels are on floor are stepped over by crew.
Once upon a time, I LOVED this gym. As other reviewers com,mented, it has a lot of amenities. However, ir has become a deluxe YMCA. It is very family-friendly, so there are kids everywhere. During the summer months, the pool is like the local community pool. Moms come...Read more
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