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Resolved
4.1
Details
I do not spend $100 a month to have to see *** hookups taking place in the empty studios at 2 am.
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1 comment
Kris0023
#1309375

Two men walked into the empty yoga studio and came back out several minutes later. The light stayed off the whole time, it was totally obvious.

Apparently they don't lock any of the studios and rooms that are empty overnight.

Either that or they allow people to hookup in them intentionally, I'm not sure. I doubt it's intentional, but I'm sure this isn't the first time this has happened, so I don't know why nothing is being done.

Review
#1027392 Review #1027392 is a subjective opinion of poster.
Reason of review
Poor customer service
Resolved
3.6
Details
I had signed for a group weight loss program, but 2 weeks BEFORE the program started I had to cancel because of a change in my schedule. I was assured that I would not be billed. But for two months in a row after that I was billed 200 each month. I have called numerous...
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Review
#1016117 Review #1016117 is a subjective opinion of poster.
Service
Lifetime Fitness Customer Care
Pros
  • Good price for the actual club
  • Lockers and outdoor pool
Cons
  • Customer service
  • Worst customer service
Reason of review
Poor customer service
Loss
$400
Preferred solution
Full refund
Tags
  • Poor management skills
  • Horrible Customer Servie
  • Erroneous Billing
Resolved
2.4
Details
BUYER BEWARE!!! After cancelling my membership due to a move, I did not notice I had a small balance (well under $100) with Lifetime which had been left unpaid because I use a separate bank account for all electronic and automatic bills. I generally keep the balance...
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2 comments
Anonymous
#1192167

I called my local lifetime fitness and asked that they freeze my account due to a severe injury ( a small fee involved). Lifetime told me that i didn't have to freeze my account since it is medically related, they would note my account and that when possible I should take a doctor's note.

My coaches credit card kept getting debited each month.

Now they won't accept my doctor's note and want a letter from the doctor. $500 later....class action?

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Review
#874300 Review #874300 is a subjective opinion of poster.
Service
Lifetime Fitness Membership
Pros
  • Good price for the actual club
Cons
  • Horrendeous customer service
  • Horrendous customer service in billing department
  • Bait and switch practices
Reason of review
Unethical Business Practices
Loss
$32
Preferred solution
Full refund

Contact Lifetime Fitness Customer Service

Mailing Address:
Life Time, Inc.
2902 Corporate Place
Chanhassen, Minnesota 55317-4773
United States
Phone:
(855) 430-5433
All Lifetime Fitness Contacts

Lifetime Fitness Products and Services Reviews

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