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I contacted them last week they had been billing me for months on one of my cards even though they agreed to not retain my information . I tried to stop this and they refused said they can’t I have to call corporate. I haven’t had a life time account in years I simply...
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Anonymous
Anonymous

Contact your credit card company and instruct them to accept no further charges from this source. State plainly that they are to be declined. Write a formal cease and desist l...

2.7
#1384035
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I need a corporate manager to call me to solve a major issue or else media and news will be involved. We can solve it now or it can be resolved in the public eye.
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Anonymous
Tonya55

You seem like a piece of work. Good luck with the media

Anonymous
Anonymous

maybe you should call them but I'd suggest you not be threatening that "the media will be notified" as a way to start your conversation with them, but I don't think posting on...

3.5
#1366698
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Lifetime Fitness - Fraudulently, And randomly taking charging my card .

Lifetime fitness fraudulently and randomly charged $437.12 to my debit card.
1.3
Details
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1363533
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This review is for lifetime fitness North Austin TX There is a class called Team burn (Group instructor Twyla) that starts at 9A -10A MWF on the fitness floor that is loud and obnoxious, disrespectful of other members working out on the fitness floor and dominates the...
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I liked
  • Clean
I didn't like
  • Rude instructors and their teams
#1362088
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I got a HORRIFIC BACTERIAL INFECTION on my face, head and in my eyes from the steam room droplets from the ceiling that fell on my head. My doctor took cultures and verified tons of crazy bacteria growing in the dish. I have missed work and spent much time in the...
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Anonymous
Anonymous

did you ever find out what this was? I think the same thing has happened to me.

Anonymous
Tonya55

Yikes, sorry to read this. Makes you think twice

2.1
I didn't like
  • No follow-up
  • Manager
#1354433
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In the beginning of this club opening, it was spectacular. No issues, best amenities & fantastic customer service and management. If there were any problems or complaints, they were handled swiftly and effectively. Then Kevin Siegel (district manager) & Chris Mitchell...
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OptimisticMacaw644
OptimisticMacaw644

I am a member of a few facilities I L.A., some spin organizations & play a lot of tennis . I was also a Lifetime member on & off since Minneapolis 10 years ago & even joined a...

1.0
I liked
  • Facility
  • Club was great prior to kevin seigel or chris mitchell
I didn't like
  • Sexual harassment
  • Corrupt management and billing practices
  • Terrible management
#1353080
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Lifetime Fitness - Lame management!

I have complained over and over about lack of cleaning in club, no one makes any effort to address. Typically there is no t.p. in restrooms, feminine hygiene receptacles are always overflowing. Wipes are out of 3 to 4 dispensers at a time. Machines are never, ever wiped down. Floors are not mopped, windows and doors constantly have hand prints on them. Towels are on floor are stepped over by crew.
#1345098
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Once upon a time, I LOVED this gym. As other reviewers com,mented, it has a lot of amenities. However, ir has become a deluxe YMCA. It is very family-friendly, so there are kids everywhere. During the summer months, the pool is like the local community pool. Moms come...
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Anonymous
Anonymous

It's mostly Sandusky tyoes and the new members are homeless.. the new jobs like walmart or Amazon dont allow any to afford this gym yet half the members here are poverty kids ...

#1345042
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It is 6 pm and 93 degrees outside. We pay $160 per month for our family and on days like today I would like to treat my kids for a last dip in the water before labor day. Note: its going to be this beautiful all week! Yet I have been told that the outdoor pool will be...
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Anonymous
Anonymous

Yes thats not small change you paying for monthly dues yes they kicking out syraight members who tell the Sandusky types where to stick it, and i bet the average person here j...

2.2
#1340260
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I swear these people can't do anything right. I put my account on hold for several months as I was out of the country working. From everything the front desk told me at my gym, it would only be $15 per month. And then I started to get the nasty-gram email that I hadn't...
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2.1
#1331332
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