There are a couple nice people that work at the front but there's a "sales" guy that really is not well trained in customer service, I believe his name is Patrick. Not only is he rude when he tries to cold cut you to join the gym, by saying either join or don't waste my time.
On top of that he doesn't seems to be very well trained on the services the gym offers, I had to ask him questions in regards to what comes with the services offered etc.
In other words, he really didn't want to earn our business. So, if you have the option to join another gym around the area go for XSport or Gold's gym for that matter.
Product or Service Mentioned: Lifetime Fitness Membership.
Reason of review: Poor customer service.