Pickering, Ontario
Not resolved

I joined Lifetime and upon joining agreed to 8 training fitness sessions so I could learn all of the equipment. After my sessions while I was on vacation I was automatically signed up for 8 more sessions at a cost of $723 even though I told the trainer that I wanted a break from the sessions and to work on my own.

When I spotted the cost on my Visa and asked to have it reversed I was told it was part of the contract and too bad.

*** on their part since I was likely to be a long term member and they would have earned much more. Lesson for anyone else planning to use a trainer -- be very careful and check your charge card.

Reason of review: Pricing issue.

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